Southend multi–agency domestic abuse joint delivery programme

The challenge

Southend Together (the Local Strategic Partnership) commissioned Bluemarble to facilitate a Solution Centre programme into Domestic Abuse. Domestic Abuse is a high priority in Southend with significant direct and consequential costs of supporting victims and perpetrators. The programme was asked to address root cause and create an integrated solution covering the experience of victims and perpetrators, their access to services and responses received. £192,000 is spent by Southend’s public services every week on domestic abuse with higher than average numbers of repeat offenders.

Our approach and outcomes

The programme brought together all local partners into an intensive 10 week process. The programme included a cross-section of practitioners covering borough, council, police, social care and local hospital voluntary sector groups who work with victims, probation and housing. The groups came together for the first time to work through the issues, map out all the root causes, share experiences and co-design a new delivery solution. The programme uncovered and mapped the significant duplication in effort across partners and identified ways of streamlining into a more effective and coherent service. The proposed solution, a new single organisation operating as a social enterprise from a dedicated new service centre, could provide a dynamic focal point and leadership for the Borough on tackling domestic abuse. With a focus on prevention services built around the needs of victims it proposed that a new professional ‘triage’ and single risk framework would enable key case workers to manage down the incidents of domestic abuse. A local base will provide an easy access point and speedy and effective links to core services. If made operational the new service will deliver fewer incidents through earlier intervention, prevention and social marketing. A reduction in repeat offending will be driven through better risk assessment and victim/perpetrator support. A 10% – 20% reduction in repeat offenders is anticipated, which would save in the region of at least £600k per annum. These savings will be generated from a combination of the reduction in the need for expensive emergency housing, fewer police investigations and the escalation to criminal justice system, and less admissions to A&E.

What our clients say

“The solution process that Bluemarble took us through has really enabled the strategic partnership to see how we can turn an important joint priority in a difficult cross-cutting issue into practical new delivery on the ground, that will improve outcomes and save money. Their approach provided the partners with just the right combination of support, challenge and momentum”
-Ade Butteriss, Southend Together Partnership

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