Thurrock Council wanted to create a single integrated service that could manage public sector assets for Thurrock. The Council also required a new model for the delivery and location of front office services, built around the needs of natural communities. It sought to centralise the delivery of all its middle and back office services using modern working practice, reducing the office footprint. One of the main requirements was the identification of substantial financial benefits that could be achieved through the release of surplus assets.
Using Bluemarble’s Solution Centre approach, representatives of the Development Corporation, the Council’s outsource partner and each of the Councils main service areas, met over a 10 week period to design and develop a single service and asset solution.
Bringing together all the property activity undertaken across service areas and the associated partners, into a single integrated team, has created a new Corporate Asset Team. This includes asset management staff in education, HRA/commercial, and environmental services. The new Corporate Asset Team will provide property advice to the Council, its Members and officers. Its work will support the aims and visions of the Council by enabling all services to meet their objectives, ensuring that the Council returns to a healthy financial position.
Operationally the Solution Centre developed a model of tailored provision of local services to community areas, creating new centre(s) for advice/information and additional service provision. The main town in the Borough is to be established as the Administrative Hub, centralising back office and support services into a single building. As a result the Council is able to rationalise its assets to align with the new service model, delivering a capital receipt of at least £3m per annum over the next three years. Substantial running cost savings will also be realised.
“Bluemarble’s approach was quick and effective. It brought partners and service areas together to create a single corporate strategy. The significant savings identified will support the Council in achieving its financial targets”.
Martin Hone, Finance Director, Thurrock Council